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Contents: Part I Introduction: The human contribution: hazard and hero A mind user's guide. Part II Unsafe Acts: The nature and varieties of human error Violations and the varieties of rule-related behaviour Perceptions of unsafe acts. Part III Accidents: Error traps and recurrent accidents Significant accident investigations. Part IV Heroic Recoveries: Training, discipline and leadership Sheer unadulterated professionalism Skill and luck Inspired improvisations The ingredients of heroic recovery. Part V Achieving Resilience: Individual and collective mindfulness In search of safety Index.
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