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Measuring Planning and Controlling Quality Costs
0 references·3 citing·13 second hop
Measuring Planning and Controlling Quality Costs (1987)Measuring Planning and Controlling Qualit…A review of research on cost of quality models and best practices (2006)A review of research on cost …Issues related to implementing quality cost programmes (1999)Issues related to implementin…Customer costs of service quality: A critical incident study (1994)Customer costs of service qua…Quality-Control Handbook. (1952)Zero defections: quality comes to services. (1990)Market liquidity and volume around earnings announcements (1994)Cost of quality in Dubai: An analytical case study of residential construction projects (2008)Impact of ISO 9000 certification on firm performance: evidence from Brazil (2012)Cost of quality: Evaluating cost-quality trade-offs for inspection strategies of manufacturing processes (2017)Quality planning and analysis (1970)Quality Planning and Analysis (1981)Total quality management in SMEs (1996)The critical incident technique. (1954)The Discovery of Grounded Theory: Strategies for Qualitative Research (1968)The Critical Incident Technique in Service Research (2004)An Audience-Centric Approach for Museums Sustainability (2014)
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  • 2006A review of research on cost of quality models and best practices384 cited
  • 1999Issues related to implementing quality cost programmes22 cited
  • 1994Customer costs of service quality: A critical incident study16 cited

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