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Cited by

• 2018A Data Mining-Based Framework for Supply Chain Risk Management187 cited
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• 2023Hyperparameter Optimization and Combined Data Sampling Techniques in Machine Learning for Customer Churn Prediction: A Comparative Analysis71 cited
• 2013Strategic Customer Management: Integrating Relationship Marketing and CRM69 cited
• 2020The impact of big data market segmentation using data mining and clustering techniques63 cited
• 2020A hybrid big data analytical approach for analyzing customer patterns through an integrated supply chain network61 cited
• 2021A review of data mining methods in RFM-based customer segmentation57 cited
• 2017Market segmentation through data mining: A method to extract behaviors from a noisy data set48 cited
• 2019Customer Segmentation Using Hierarchical Agglomerative Clustering43 cited
• 2018A Fuzzy Linguistic RFM Model Applied to Campaign Management39 cited
• 2014A Two-Phase Clustering Analysis for B2B Customer Segmentation38 cited