TQM : integrated approach : implementing total quality through Japanese 5-S and ISO 9000

Samuel K. M. Ho

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Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

Abstract

The TQMEX model Total Quality Marketing 5-S operations and purchasing control quality control circles ISO 9000/BS5750 total preventive maintenance Total Quality Management and BS7850 making it all work.

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2001Towards TQM – integrating Japanese 5‐S principles with ISO 9001:2000 requirements 2007The 5S methodology as a tool for improving the organisation 2000Client/customer or stakeholder focus? ISO 14000 EMS as a construction industry case study 2000Some empirical observations of service quality in construction 19995-S practice: The first step towards total quality management 2010Integrated lean TQM model for global sustainability and competitiveness 2010Integrated lean TQM model for sustainable development 2015The 5S lean method as a tool of industrial management performances

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