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1. Criminal justice management: The big, the bad, and the beautiful, 2. Surveying the landscape of criminal justice management, 3. Managing trouble - deviance, abuse of force and sexual/gender harassment - using ethics, 4. The administrative state and management theories in perspective, 5. Communications: What you say and do is what they think you mean, 6. Socialization, roles and power issues, 7. Leadership and criminal justice organizations, 8. Personnel processes and practices, 9. Selection issues: Workforce 2000, diversity, and affirmative action, 10. Reaching beyond the expected: Managing treatment, force, standards, and accreditation, 11. Strategic planning and Budgeting, 12. Decision making and prediction, 13. Model management practices.
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