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The Causal Structure of Long-Term Supply Relationships: An Empirical Test of a Generalized Transaction Cost Theory
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The Causal Structure of Long-Term Supply Relationships: An Empirical Test of a Generalized Transaction Cost Theory (2000)The Causal Structure of Long-Term Supply …Customer Satisfaction and Competencies: An Econometric Study of an Italian Bank (2007)Customer Satisfaction and Com…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Customer satisfaction in the Kenyan banking industry (2015)
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  • 2007Customer Satisfaction and Competencies: An Econometric Study of an Italian Bank29 cited

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