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Introduction: Cloud Chamber Effect. I. WHAT IS ORGANIZATIONAL CLIMATE? 1. The Concept of Organizational Climate. 2. Motivation-What Makes People Tick? 3. Measuring Organizational Climate. 4. The Climate Questionnaire. II. WHAT CAUSES CLIMATE? 5. The Determinants of Climate. 6. 7. A Hit List of Leadership Practices. III. HOW DO YOU MANAGE CLIMATE? 8. Using Climate as a Performance Management Tool. 9. A Tale of Two Schools-Irrelevant Leadership. 10. Health Care Organizations-Generating a Margin for Mission. 11. The Future of Leadership and Organizational Climate. IV. CLIMATE MANAGEMENT TOOLKIT.
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