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Consumer Behaviour in China: Customer Satisfaction and Cultural Values
0 references·14 citing·47 second hop
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  • 2003Face, favour and positioning – a Chinese power game140 cited
  • 2006Postgraduate International Students from Asia: Factors Influencing Satisfaction94 cited
  • 2015Mapping the Relationship Among Political Ideology, CSR Mindset, and CSR Strategy: A Contingency Perspective Applied to Chinese Managers80 cited
  • 2004Attributions on dissatisfying service encounters76 cited
  • 2014Supply Relational Risk: What Role Does Guanxi Play?48 cited
  • 2013Mao Meets the Market37 cited
  • 2020Exploration of Chinese consumer complaint behavior in the hospitality industry32 cited
  • 2010How Physical Attractiveness and Endorser–Product Match-up Guide Selection of a Female Athlete Endorser in China26 cited
  • 2012Implementation of the Harvard case method through a plan–do–check–act framework in a university course24 cited
  • 2016Antecedents of materialism in China—an intergenerational analysis19 cited
  • 2010Corporate Performance Implications of Relational Demographic Differences: On Age and Titles of Chairpersons versus General Managers of Listed Chinese Companies19 cited
  • 2004Investigating the impact of international cosmetics advertising in China16 cited
  • 2007Overseas Chinese as Expatriate Managers in China: Is their Recruitment a Solution to Cross-cultural Management Problems for Multinationals Operating in China?

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9 cited
  • 2001Fashion in Hong Kong: A Dual Product of Globalisation and Cultural Phenomena2 cited