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Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th-6th, 2011
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Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th-6th, 2011 (2011)Functional thinking for value creation : …Establishment of a function embodiment knowledge base for supporting service design (2012)Establishment of a function e…How to Design a Service (1982)Principles of service marketing and management (1999)Product-services as a research field: past, present and future. Reflections from a decade of research (2006)A Knowledge-Based Design Support Method for Product-Service Contents Design (2012)
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