Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships

Abstract

THE ADVENT OF SUPPLY CHAIN MANAGEMENT: ARCHITECTING THE SUPPLY CHAIN FOR COMPETITIVE ADVANTAGE The Rise of Supply Chain Management Evolution of Supply Chain Management Defining e?Supply Chain Management Characteristics of e?SCM Summary and Transition Endnotes THE E-BUSINESS ECONOMIC REVOLUTION: THE COMPONENTS AND IMPACT OF E-BUSINESS Rise of the New Economy Understanding the Internet Business Environment Principles of The e-Business Age e-Supply Chain Business Trends Summary and Transition Endnotes CONSTRUCTING THE E?BUSINESS MODEL: EXPLORING THE ANATOMY OF TODAY'S E?BUSINESS SOLUTIONS Enterprise Systems Foundations The Rise of Internet Commerce e?Business System Architecture Summary and Transition Endnotes DEVELOPING E?SCM STRATEGIES: CREATING THE GAME PLAN FOR E?SCM SUCCESS Changing Views of Enterprise Strategy Preliminary Steps In e?SCM Strategy Development Developing the e?SCM Strategy Summary and Transition Endnotes CUSTOMER AND SERVICE MANAGEMENT: UTILIZING CRM TO DRIVE VALUE TO THE CUSTOMER Creating the Customer Centric Supply Chain Applying Technology to CRM CRM And the Supply Chain Summary and Transition Endnotes MANUFACTURING AND SUPPLY CHAIN PLANNING: LINKING PRODUCT DESIGN, MANUFACTURE, AND PLANNING TO PROVIDE VALUE TO CUSTOMERS Manufacturing in the Age of e?Business Impact of Technology on Manufacturing Collaborative Product Commerce Managing Manufacturing Planning Functions Summary and Transition Endnotes SUPPLIER RELATIONSHIP MANAGEMENT: INTEGRATING SUPPLIERS INTO THE E?VALUE CHAIN Defining Purchasing and Supplier Relationship Management The Internet-Driven SRM Environment Anatomy of The e?SRM Marketplace Exchange Environment Implementing e?SRM Summary and Transition Endnotes LOGISTICS RESOURCE MANAGEMENT: UTILIZING THE INTERNET TO ENHANCE LOGISTICS COMPETITIVE ADVANTAGE Defining Logistics Resource Management Defining LRM in the Age of e?Business Understanding the Third-Party Logistics Network Choosing and Implementing an LSP Solution Summary and Transition Endnotes ARCHITECTING THE E?SCM ENVIRONMENT: ORGANIZATIONAL AND TECHNICAL REQUIREMENTS FOR E?SCM SUCCESS Foundations of e?SCM Technology Architecture The Future of e?SCM Summary Endnotes INDEX

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