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Friend or Therapist? A Systematic Literature Review on Chatbots and Mental Health in Young People
16 references·1 citing·49 second hop
Friend or Therapist? A Systematic Literature Review on Chatbots and Mental Health in Young People (2026)Friend or Therapist? A Systematic Literat…Loneliness and suicide mitigation for students using GPT3-enabled chatbots (2024)Loneliness and suicide mitiga…Systematic review and meta-analysis of AI-based conversational agents for promoting mental health and well-being (2023)Systematic review and meta-an…A longitudinal study of human–chatbot relationships (2022)A longitudinal study of human…The growing field of digital psychiatry: current evidence and the future of apps, social media, chatbots, and virtual reality (2021)The growing field of digital …Machine Learning in Mental Health (2020)Machine Learning in Mental He…Can we be friends with Mitsuku? A longitudinal study on the process of relationship formation between humans and a social chatbot (2020)Can we be friends with Mitsuk…"I Hear You, I Feel You": Encouraging Deep Self-disclosure through a Chatbot (2020)"I Hear You, I Feel You": Enc…Adolescence and mental health (2019)Adolescence and mental healthUsing Psychological Artificial Intelligence (Tess) to Relieve Symptoms of Depression and Anxiety: Randomized Controlled Trial (2018)Using Psychological Artificia…Methodology for systematic literature review applied to engineering and education (2018)Methodology for systematic li…Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial (2017)Delivering Cognitive Behavior…Internet-Delivered Psychological Treatments for Mood and Anxiety Disorders: A Systematic Review of Their Efficacy, Safety, and Cost-Effectiveness (2014)Internet-Delivered Psychologi…Building modern online social presence: A review of social presence theory and its instructional design implications for future trends (2012)Building modern online social…Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement (2010)Preferred reporting items for…Autobiographical memory: Exploring its functions in everyday life (2003)Autobiographical memory: Expl…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…Beyond Alliance Scores: Construct Transport and Measurement Validity in Mental Health Chatbot Research—A Systematic Scoping Review (2026)Beyond Alliance Scores: Const…Mind, Self, and Society (1967)The Question Concerning Technology, and Other Essays (1977)Affective Computing (1997)Anthropomorphism and the social robot (2003)The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle (2014)Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management (2018)The Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) Statement: Guidelines for Reporting Observational Studies (2007)Cochrane Handbook for Systematic Reviews of Interventions (2008)The PRISMA Statement for Reporting Systematic Reviews and Meta-Analyses of Studies That Evaluate Health Care Interventions: Explanation and Elaboration (2009)The PRISMA 2020 statement: an updated guideline for reporting systematic reviews (2021)The PRISMA 2020 statement: an updated guideline for reporting systematic reviews (2021)The PRISMA 2020 statement: An updated guideline for reporting systematic reviews (2021)The Life Review: An Interpretation of Reminiscence in the Aged (1963)The totalitarian ego: Fabrication and revision of personal history. (1980)The construction of autobiographical memories in the self-memory system. (2000)Using the Past to Enhance the Present: Boosting Happiness Through Positive Reminiscence (2005)Leader cognition in real-world settings: How do leaders think about crises? (2007)Trends in Ambulatory Self-Report (2012)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The PHQ-9 (2001)Using thematic analysis in psychology (2006)An Empathy-Driven, Conversational Artificial Intelligence Agent (Wysa) for Digital Mental Well-Being: Real-World Data Evaluation Mixed-Methods Study (2018)Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape (2019)Your Robot Therapist Will See You Now: Ethical Implications of Embodied Artificial Intelligence in Psychiatry, Psychology, and Psychotherapy (2019)A Brief Measure for Assessing Generalized Anxiety Disorder (2006)Effectiveness and Safety of Using Chatbots to Improve Mental Health: Systematic Review and Meta-Analysis (2020)My Chatbot Companion - a Study of Human-Chatbot Relationships (2021)Lifetime Prevalence and Age-of-Onset Distributions of DSM-IV Disorders in the National Comorbidity Survey Replication (2005)Factor Structure of the 10-Item Perceived Stress Scale and Measurement Invariance Across Genders Among Chinese Adolescents (2020)The impact of digital technology use on adolescent well-being (2020)The Sisyphean Cycle of Technology Panics (2020)Social penetration: The development of interpersonal relationships (1973)The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods (2009)When the Social Becomes Non-Human: Young People's Perception of Social Support in Chatbots (2021)Understanding the Benefits and Challenges of Deploying Conversational AI Leveraging Large Language Models for Public Health Intervention (2023)A Global Measure of Perceived Stress (1983)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)Preferred reporting items for systematic reviews and meta-analyses: the PRISMA Statement. (2009)Ecological momentary interventions for mental health: A scoping review (2021)Conversational Artificial Intelligence in Psychotherapy: A New Therapeutic Tool or Agent? (2022)Designing Human-centered AI for Mental Health: Developing Clinically Relevant Applications for Online CBT Treatment (2022)A power primer. (1992)The Cochrane Collaboration's tool for assessing risk of bias in randomised trials (2011)Interrater reliability: the kappa statistic (2012)“It happened to be the perfect thing”: experiences of generative AI chatbots for mental health (2024)Ethical Considerations in Artificial Intelligence Interventions for Mental Health and Well-Being: Ensuring Responsible Implementation and Impact (2024)Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers. (2025)Towards a youth mental health paradigm: a perspective and roadmap (2023)The evolving field of digital mental health: current evidence and implementation issues for smartphone apps, generative artificial intelligence, and virtual reality (2025)
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References

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  • 2014Internet-Delivered Psychological Treatments for Mood and Anxiety Disorders: A Systematic Review of Their Efficacy, Safety, and Cost-Effectiveness330 cited
  • 2012Building modern online social presence: A review of social presence theory and its instructional design implications for future trends290 cited
  • 2020Can we be friends with Mitsuku? A longitudinal study on the process of relationship formation between humans and a social chatbot

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289 cited
  • 2018Methodology for systematic literature review applied to engineering and education282 cited
  • 2022A longitudinal study of human–chatbot relationships249 cited
  • 2024Loneliness and suicide mitigation for students using GPT3-enabled chatbots248 cited
  • Cited by

    • 2026Beyond Alliance Scores: Construct Transport and Measurement Validity in Mental Health Chatbot Research—A Systematic Scoping Review1 cited