The Effects of Psycho-Social Factors on Construction Employee Performance

Abstract

Purpose: The aim of the study was to assess the Influence of psychosocial factors like competence, emotional intelligence, and education on construction firms' employees, with a focus on improving their performance on the construction site. Design/Methodology/Approach: This study adopted a quantitative descriptive survey research design. A random sampling method was used to select 20 medium-sized construction companies and 100 respondents. 100 questionnaires were administered. Analysis of Variance tool [ANOVA]. The relative agreement index technique was used to analyse the data. Findings: The findings provide a comprehensive, empirically grounded understanding of the multidimensional nature of employee performance in the construction industry, highlighting the interplay among psychosocial, organisational, environmental, and socioeconomic factors in determining on-site performance. Research Limitation: The study focused exclusively on medium-sized construction companies, thereby excluding small- and large-scale construction firms. This restriction limits the comprehensiveness of the findings, as the organisational structures, resource capacities, workforce compositions, and operational practices of small and large construction firms may differ considerably from those of medium-sized companies. Practical Implication: It provides guidelines for project managers and professionals on understanding the following as a key requirement to improve on-site output: Wages should be paid on time, allowing construction workers to participate in professional conferences, which also greatly helps improve competence. Social Implications: The deployment of financial and non-financial incentives can induce higher performance by meeting workers' social needs. Originality and Value: The findings of this study firmly establish that emotional intelligence is not a peripheral or incidental factor in construction employee performance but rather a foundational psychosocial competency that underpins goal achievement, teamwork, and professional resilience on construction sites.

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