Learning from Those Who Leave

Abstract

Individual exit interviews have been conducted with employees voluntarily leaving Ohio State University Extension for the past two years. This is an organizational commitment to better understand what motivates staff to leave, with an expectation that the information gathered will improve recruitment efforts, hiring processes, staff development, supervisory practices, worker expectations, job satisfaction, and the organizational environment as it relates to diversity issues. The author shares information about the development of the survey instrument used, the data gathered, and implications of the findings. Information gathered from exit interviews may only lead to the development of more questions; however, they are questions that must be asked if Extension is to continue to recognize and meet the needs of staff members.

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