The Relationship between E-Government and National Competitiveness: The Moderating Influence of Environmental Factors

Shirish Chandra Srivastava · Thompson S.H. Teo

56 citations0/0 files storedCommunications of the Association for Information Systems

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E-Government and Public Services ICT Impact and Policies Public Administration in Developing Nations

Abstract

Using secondary data from 113 countries and the literature on Resource Based View [RBV] and Information Technology [IT] impact as the guiding theoretical lenses, we examine the relationships of e-government development and e-participation with national business competitiveness. E-government development represents the level of functional sophistication of e-government Web sites in a nation whereas e-participation is the level of country’s willingness to engage citizens in e-government processes. In addition, we analyze the moderating role of country environment on the relationships between e-government development and business competitiveness and also between e-participation and business competitiveness. Our results highlight strong association of e-government development as well as e-participation with national business competitiveness. Further, our results also show the moderating role of human capital, public institutions and macro-economic conditions on the relationship between e-government development and business competitiveness of a nation. Human capital and public institutions positively moderate this relationship whereas macro-economic environment marginally moderates the relationship in the negative direction. In contrast to this, the relationship between e-participation and business competitiveness is positively moderated only by national human capital. Further, we also analyze the combined relationship of e-government development and e-participation (e-government maturity) with national business competitiveness and observe that e-government maturity is also significantly related to national business competitiveness. Through this research, we make some important contributions that have implications for research and practice.

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1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1984A resource‐based view of the firm 1991The Competitive Advantage of Nations 1990The Competitive Advantage of Nations 1993The cornerstones of competitive advantage: A resource‐based view 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications

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