Performance measurement in opera companies : comparing the subjective quality judgements of experts and non-experts

Sabine Boerner · Sabine Renz

24 citations0/0 files stored

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Accounting and Organizational Management Theatre and Performance Studies Customer Service Quality and Loyalty

Abstract

A t a time of growing economic con-straints and increasing emphasis onquality assurance in boch for-profit and not-for-profit organizations (Baruch and

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 24 citations exist upstream.

References

1979Intraclass correlations: Uses in assessing rater reliability.2018Distinction: A Social Critique of the Judgement of Taste*1996Forming inferences about some intraclass correlation coefficients.1984Estimating within-group interrater reliability with and without response bias.1956Studies of independence and conformity: I. A minority of one against a unanimous majority.1983Human Groups and Social Categories: Studies in Social Psychology.1990Delivering quality service: balancing customer perceptions and expectations 1996Creativity In Context: Update To The Social Psychology Of Creativity

Cited by

2019Exploring theater experiences among Hong Kong audiences 2021Field study of audience experience in contemporary circus: An exploratory study on the impact of audience's expertise

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.