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Introducing yield management systems in hotels: getting the technical/human balance right.
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Introducing yield management systems in hotels: getting the technical/human balance right. (2001)Introducing yield management systems in h…Services vs retail chains: are there any differences? (2006)Services vs retail chains: ar…The Dynamics of Franchise Contracting: Evidence from Panel Data (1996)Using the Plural Form in the Management of Restaurant Chains (1997)The Dynamics of Franchise Contracting: Evidence from Panel Data (1999)Plural form franchise networks: A test of Bradach’s model (2011)Do ISO 9001-certified hotels get a higher customer rating than non-certified ones? (2015)Quality Signaling Through Ex-Ante Voluntary Information Disclosure in Entrepreneurial Networks: Evidence from Franchising (2017)
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