Can Computer Playfulness and Cognitive Absorption Lead to Problematic Technology Usage

Abstract

Prior IS research demonstrates that computer playfulness, personal innovativeness and cognitive absorption during technology use lead to a number of positive behavioral and affective outcomes. While early studies have warned that these individual traits and psychological states can lead to certain negative effects, little IS research has empirically investigated this possibility. Building on recent findings in psychological research, this study represents an initial effort to fill this gap. Following prior IS work and using the World Wide Web as the target technology, our survey data revealed that innovative, playful and cognitively absorbed technology users are more likely to 1) exhibit problematic usage behavior, and 2) engage in higher daily usage. However, this increased overall usage is likely a result of increased use for social and leisure purposes, rather than for work and study purposes. Managerial and research implications of our findings are discussed.

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