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Improving the productivity of service businesses.
0 references·13 citing·39 second hop
Improving the productivity of service businesses. (1984)Improving the productivity of service bus…Data Envelopment Analysis (2014)Data Envelopment AnalysisEvaluating the comparative managerial efficiency of leading third party logistics providers in North America (2013)Evaluating the comparative ma…Evaluating the financial performances of Korean luxury hotels using data envelopment analysis (2009)Evaluating the financial perf…Benchmarking third‐party logistics providers using data envelopment analysis: an update (2009)Benchmarking third‐party logi…Data Envelopment Analysis (2007)Data Envelopment AnalysisScholarly Journals as Producers of Knowledge: Theory and Empirical Evidence Based on Data Envelopment Analysis (2005)Scholarly Journals as Produce…Efficiency Measurement in the Hotel Industry: Output Factor Constrained DEA Application (2000)Efficiency Measurement in the…Measuring Efficiency by Product Group: Integrating DEA with Activity-Based Accounting in a Large Mideast Bank (1999)Measuring Efficiency by Produ…MEASUREMENT OF MULTIPLE SITES IN SERVICE FIRMS WITH DATA ENVELOPMENT ANALYSIS (1999)MEASUREMENT OF MULTIPLE SITES…An application of the balanced scorecard in retailing (1999)An application of the balance…Management of nursing homes using data envelopment analysis (1992)Management of nursing homes u…AN EMPIRICAL STUDY ON ANALYZING THE PRODUCTIVITY OF BANK BRANCHES (1992)AN EMPIRICAL STUDY ON ANALYZI…Casemix and Caseload: (1989)Casemix and Caseload:The Measurement of Productive Efficiency (1957)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)Strategic Use of Information Technologies in Tourism: A Review and Critique (2021)Evaluating Program and Managerial Efficiency: An Application of Data Envelopment Analysis to Program Follow Through (1981)Evaluating the efficiency of system integration projects using data envelopment analysis (DEA) and machine learning (1999)Assessing Bank and Bank Branch Performance (2011)The appreciative democratic voice of DEA: A case of faculty academic performance evaluation (2013)A Garbage Can Model of Organizational Choice (1972)Out of the Crisis (1982)Technical and scale efficiency in public and private Irish nursing homes – a bootstrap DEA approach (2016)Transportation research (1975)The Role of Perceived External Prestige in Predicting Customer‐Oriented Citizenship Behaviors (2013)How to achieve a high efficiency level of the hotel industry? (2014)Journal of Business Logistics (2018)Reconceptualizing Customer Perceived Value in Hotel Management in Turbulent Times: A Case Study of Isfahan Metropolis Five-Star Hotels during the COVID-19 Pandemic (2023)Data Envelopment Analysis: Theory, Methodology, and Applications (1994)Commonalities and differences between service and manufacturing supply chains: Combining operations management studies with supply chain management (2009)Measurement of airlines’ capacity utilization and cost gap: Evidence from low-cost carriers (2016)Efficiency in public higher education on Argentina 2004–2013: institutional decisions and university-specific effects (2018)A slacks-based measure of efficiency in data envelopment analysis (2001)Benchmarking with data envelopment analysis: a return on asset perspective (2011)Does logistics influence economic growth? The European experience (2017)Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making -text mining-based investigation (2021)An Introduction to Efficiency and Productivity Analysis (1998)A Fuzzy ANP-based Approach to Evaluate Medical Organizational Performance (2008)Home bias effect in the management literature (2012)Global Healthcare Resource Efficiency in the Management of COVID-19 Death and Infection Prevalence Rates (2021)Cost & effect: using integrated cost systems to drive profitability and performance (1998)Modeling bank branch profitability and effectiveness by means of DEA (2010)Efficiency of Gulf Cooperation Council Banks (2016)An application procedure for DEA (1989)Handbook on Data Envelopment Analysis (2011)An efficient method for kidney allocation problem: a credibility-based fuzzy common weights data envelopment analysis approach (2017)An Integrated Approach to Evaluating and Selecting Green Logistics Providers for Sustainable Development (2017)A novel stochastic semi-parametric frontier-based three-stage DEA window model to evaluate China's industrial green economic efficiency (2023)Assessing the performance of alternative investments using non-parametric efficiency measurement approaches: Is it convincing? (2009)An Efficiency Data Envelopment Analysis Model Reinforced by Classification and Regression Tree for Hospital Performance Evaluation (2010)Smoothed bootstrap Malmquist index based on DEA model to compute productivity of tax offices (2014)
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  • 1992AN EMPIRICAL STUDY ON ANALYZING THE PRODUCTIVITY OF BANK BRANCHES69 cited
  • 2009Benchmarking third‐party logistics providers using data envelopment analysis: an update58 cited
  • 2007Data Envelopment Analysis58 cited
  • 2009Evaluating the financial performances of Korean luxury hotels using data envelopment analysis56 cited
  • 1992Management of nursing homes using data envelopment analysis52 cited
  • 2005Scholarly Journals as Producers of Knowledge: Theory and Empirical Evidence Based on Data Envelopment Analysis49 cited
  • 2014Data Envelopment Analysis48 cited
  • 1999MEASUREMENT OF MULTIPLE SITES IN SERVICE FIRMS WITH DATA ENVELOPMENT ANALYSIS48 cited
  • 1999Measuring Efficiency by Product Group: Integrating DEA with Activity-Based Accounting in a Large Mideast Bank48 cited
  • 2000Efficiency Measurement in the Hotel Industry: Output Factor Constrained DEA Application44 cited
  • 2013Evaluating the comparative managerial efficiency of leading third party logistics providers in North America32 cited
  • 1999An application of the balanced scorecard in retailing16 cited
  • 1989Casemix and Caseload:5 cited

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