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In the past few years the fastest growing e-business application in construction has been the use of electronic document management systems (often also called project extranets and project webs). This paper first outlines the historical developments of the adoption such systems, and then discusses results from some earlier research. The key issues in taking EDM systems into use are no longer technical or cost-related, but are rather related to business models and psychology. Initial results from an on-going case study with end users of an EDM system in a large construction project are reported. The key results are that users cannot be treated as a homogeneous group but differ considerably in attitudes towards the system, based on previous EDM experience, differing roles in the construction project (designer, contractor, subcontractor) and usage pattern.
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