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RACV conducted several investigations in preparing this report. These included a survey of retired drivers, a survey of Local Government about what transport services they provide, and consultations with a range of transport operators and stakeholders. A review of international practices was also undertaken in order to determine whether there were aspects of mobility services used in other jurisdictions that should be replicated in Victoria. The findings of the Victorian research showed that on the whole the current services for people who are unable to drive are not meeting the needs of the community. When comparing Victoria's mobility services with some of the best practice international approaches, it is evident that Victoria does not have a mobility system, but a fragmented approach that involves small funding grants for discrete programs that operate in isolation from each other. The report outlines several key recommendations to improve the level of mobility and access to services for Victorians who cannot drive. It recommends that the Victorian Government needs to become more proactive in the area of mobility, and commit to developing a more effective and integrated mobility system.
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