Keeping Communities of Practice Afloat: Understanding and Fostering Roles in Communities

Michael A. Fontaine

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Knowledge Management and Sharing Team Dynamics and Performance Innovative Education and Learning Practices

Abstract

Abstract This chapter illustrates the importance of formal and informal roles within a community of practice. These roles, which range from planning community events to maintaining a community website, can help foster community participation and ensure that both individuals and organizations are making the most of their community investment. The chapter describes a study of communities in eighteen firms, which led to the identification of eleven formal and informal community roles.

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2019Negotiating identity roles during the process of online collaborative translation: An ethnographic approach 2006Identifying Challenges for Facilitation in Communities of Practice 2005A Facilitation Task Taxonomy for Communities of Practice 2009The Future of Professional Communities of Practice 2010Communities of Practice: Beyond Teams 2007Consultants: love‐hate relationships with communities of practice 2014Participer à une communauté de pratique virtuelle : retours d'expériences dans une multinationale de l'ingénierie 2007A Facilitators' Perspective on Successful Virtual Communities of Practice

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