S
Zodix
Study
Academic Library
Search
Dashboard
Shelves
Open access
My library
Inbox
Notes
Write
Learn
Alerts
More
Ask your library
Notifications
Quick cite
Review
Search or jump to…
⌘K
İ̇brahim Taylan Dörtyol · Study
Home
/
Author
İ̇brahim Taylan Dörtyol
5 works
· latest 2014
· 3 institutions
cluster: provisional
ORCID 0000-0003-3245-7972
Follow
Suggest an ORCID correction
h-index
5
i10
5
Citations
551
Works here
5
09
13
14
Most cited in this library
The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry
2014 · 317 citations
How do international tourists perceive hotel quality?
2014 · 98 citations
The paths from service quality dimensions to customer loyalty
2013 · 83 citations
The differences in customer complaint behaviour between loyal customers and first comers in the retail banking industry
2009 · 28 citations
The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations
2014 · 25 citations
Works
5 shown
The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry
Procedia - Social and Behavioral Sciences
·
2014
·
3 authors
·
other
·
Open access
317
citations
The Usage of Geographical Information Systems (GIS) in the Marketing Decision Making Process: A Case Study for Determining Supermarket Locations
Procedia - Social and Behavioral Sciences
·
2014
·
3 authors
·
other
·
Open access
25
citations
How do international tourists perceive hotel quality?
International Journal of Contemporary Hospitality Management
·
2014
·
3 authors
98
citations
The paths from service quality dimensions to customer loyalty
Management Research Review
·
2013
·
4 authors
83
citations
The differences in customer complaint behaviour between loyal customers and first comers in the retail banking industry
Management Research News
·
2009
·
2 authors
28
citations