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Cindy Sing Bik Ngai · Study
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Author
Cindy Sing Bik Ngai
16 works
· latest 2024
· 2 institutions
cluster: provisional
ORCID 0000-0002-0664-075X
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Citations
482
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Most cited in this library
Grappling With the COVID-19 Health Crisis: Content Analysis of Communication Strategies and Their Effects on Public Engagement on Social Media
2020 · 132 citations
Operationalizing genuineness in CSR communication for public engagement on social media
2021 · 43 citations
The Effectiveness of Crisis Communication Strategies on Sina Weibo in Relation to Chinese Publics’ Acceptance of These Strategies
2016 · 38 citations
Communication With Stakeholders Through Corporate Web Sites
2014 · 37 citations
A discourse analysis of the macro-structure, metadiscoursal and microdiscoursal features in the abstracts of research articles across multiple science disciplines
2018 · 31 citations
Works
16 shown
Digital Exclusion and Depressive Symptoms among Older People: Findings from Five Aging Cohort Studies across 24 Countries
Health Data Science
·
2024
·
7 authors
·
Open access
21
citations
Vaccines, media and politics: A corpus-assisted discourse study of press representations of the safety and efficacy of COVID-19 vaccines
PLoS ONE
·
2022
·
3 authors
·
Open access
14
citations
A comparative analysis of the U.S. and China’s mainstream news media framing of coping strategies and emotions in the reporting of COVID-19 outbreak on social media
Discourse & Communication
·
2022
·
3 authors
18
citations
Exploring the Relationship Between Trust-Building Strategies and Public Engagement on Social Media During the COVID-19 Outbreak
Health Communication
·
2022
·
5 authors
28
citations
Engaging social media users with attitudinal messages during health crisis communication
Lingua
·
2021
·
2 authors
·
Open access
13
citations
Operationalizing genuineness in CSR communication for public engagement on social media
Public Relations Review
·
2021
·
2 authors
43
citations
A Discursive Analysis of Crisis Response Strategies in CEO Apologies—Drawing on Linguistic Insights from the Appraisal Framework
Management Communication Quarterly
·
2021
·
3 authors
·
Open access
14
citations
Exploring drivers for public engagement in social media communication with medical social influencers in China
PLoS ONE
·
2020
·
3 authors
·
Open access
20
citations
Grappling With the COVID-19 Health Crisis: Content Analysis of Communication Strategies and Their Effects on Public Engagement on Social Media
Journal of Medical Internet Research
·
2020
·
4 authors
·
Open access
132
citations
An exploratory study on content and style as driving factors facilitating dialogic communication between corporations and publics on social media in China
Public Relations Review
·
2019
·
3 authors
·
Open access
26
citations
A discourse analysis of the macro-structure, metadiscoursal and microdiscoursal features in the abstracts of research articles across multiple science disciplines
PLoS ONE
·
2018
·
3 authors
·
Open access
31
citations
Move structure and communication style of leaders’ messages in corporate discourse: A cross-cultural perspective
Discourse & Communication
·
2017
·
2 authors
·
Open access
22
citations
How IKEA turned a crisis into an opportunity
Public Relations Review
·
2016
·
2 authors
·
Open access
13
citations
The Effectiveness of Crisis Communication Strategies on Sina Weibo in Relation to Chinese Publics’ Acceptance of These Strategies
Journal of Business and Technical Communication
·
2016
·
2 authors
38
citations
Using Dialectics to Build Leader-Stakeholder Relationships: An Exploratory Study on Relational Dialectics in Chinese Corporate Leaders’ Web-Based Messages
International Journal of Business Communication
·
2015
·
2 authors
·
Open access
12
citations
Communication With Stakeholders Through Corporate Web Sites
Journal of Business and Technical Communication
·
2014
·
2 authors
37
citations