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Muslim Amin · Study
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Author
Muslim Amin
45 works
· latest 2022
· 5 institutions
cluster: provisional
ORCID 0000-0003-0818-5663
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45
Citations
5,215
Works here
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Most cited in this library
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
2016 · 455 citations
User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust
2014 · 415 citations
Islamic banks
2013 · 280 citations
An examination of the relationship between service quality perception and customer satisfaction
2008 · 279 citations
Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships
2018 · 257 citations
Works
45 shown
No trust, no use: how young retail investors build initial trust in financial robo-advisors
Journal of financial reporting & accounting
·
2022
·
3 authors
·
Open access
53
citations
Unveiling the Role of Entrepreneurial Education in Preparing the Next Generation of Entrepreneurs in Malaysia
Emerald Group Publishing Limited eBooks
·
2022
·
4 authors
·
chapter
11
citations
The role of empowering leadership and psychological empowerment on nurses’ work engagement and affective commitment
International journal of organizational analysis
·
2022
·
5 authors
72
citations
Social entrepreneurial sustainability during the COVID-19 pandemic
Social enterprise journal
·
2021
·
3 authors
36
citations
Airline service: low-cost-carriers (LCCs) failure and passenger emotional experience
Tourism Review
·
2021
·
4 authors
·
Open access
35
citations
Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust
Journal of Hospitality Marketing & Management
·
2021
·
4 authors
129
citations
Revisiting the moderating role of culture between job characteristics and job satisfaction: a multilevel analysis of 33 countries
Employee Relations
·
2021
·
5 authors
39
citations
Antecedents and consequences of students’ attitudes towards internationally accredited business schools: a signalling theory perspective
Journal of Marketing for HIGHER EDUCATION
·
2021
·
5 authors
13
citations
Integrative model for the adoption of tour itineraries from smart travel apps
Journal of Hospitality and Tourism Technology
·
2021
·
4 authors
36
citations
A systematic review of human capital and employee well-being: putting human capital back on the track
European journal of training and development
·
2021
·
2 authors
·
review
83
citations
Social Entrepreneurship and Sustainability: A Conceptual Framework
Journal of Social Entrepreneurship
·
2021
·
3 authors
134
citations
How luxury restaurants will enhance the concept of guest delight
Journal of Hospitality and Tourism Insights
·
2021
·
3 authors
39
citations
Panic buying: The effect of thinking style and situational ambiguity
Journal of Retailing and Consumer Services
·
2021
·
3 authors
73
citations
Brand anthropomorphism, love and defense: does attitude towards social distancing matter?
Service Industries Journal
·
2021
·
5 authors
82
citations
Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y
Journal of Quality Assurance in Hospitality & Tourism
·
2020
·
5 authors
44
citations
How smart tourism technologies affect tourist destination loyalty
Journal of Hospitality and Tourism Technology
·
2020
·
4 authors
224
citations
Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement?
Leadership & Organization Development Journal
·
2020
·
3 authors
139
citations
Are functional, emotional and social values interrelated? A study of traditional guesthouses in Iran
International Journal of Contemporary Hospitality Management
·
2020
·
6 authors
104
citations
Repurchase intention: the effect of similarity and client knowledge
International Journal of Bank Marketing
·
2020
·
2 authors
71
citations
What Drives the Adoption of Smart Travel Planning Apps? The Relationship between Experiential Consumption and Mobile App Acceptance
KnE Social Sciences
·
2019
·
2 authors
·
Open access
16
citations
Total quality and socially responsible management (TQSR-M)
Benchmarking An International Journal
·
2018
·
3 authors
28
citations
Qualities of effective cruise marketing strategy
International Journal of Quality & Reliability Management
·
2018
·
3 authors
54
citations
Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships
International Journal of Bank Marketing
·
2018
·
3 authors
257
citations
The structural relationship between TQM, employee satisfaction and hotel performance
International Journal of Contemporary Hospitality Management
·
2017
·
5 authors
146
citations
Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach
Journal of Internet Commerce
·
2016
·
4 authors
75
citations
3G post adoption users experience with telecommunications services
Nankai Business Review International
·
2016
·
3 authors
20
citations
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
International Journal of Bank Marketing
·
2016
·
1 author
455
citations
The effect of market orientation as a mediating variable in the relationship between entrepreneurial orientation and SMEs performance
Nankai Business Review International
·
2016
·
4 authors
171
citations
Online impulse buying of tourism products
Journal of Hospitality and Tourism Technology
·
2016
·
4 authors
130
citations
International students’ course satisfaction and continuance behavioral intention in higher education setting: an empirical assessment in Malaysia
Asia Pacific Education Review
·
2015
·
3 authors
34
citations
The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels
Journal of Quality Assurance in Hospitality & Tourism
·
2015
·
3 authors
116
citations
An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry
Journal of Hospitality Marketing & Management
·
2015
·
3 authors
239
citations
The effect of entrepreneurship orientation and learning orientation on SMEs' performance: an SEM-PLS approach
J for International Business and Entrepreneurship Development
·
2015
·
1 author
69
citations
Gender differences and consumer's repurchase intention: the impact of trust propensity, usefulness and ease of use for implication of innovative online retail
International Journal of Innovation and Learning
·
2015
·
3 authors
59
citations
User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust
Nankai Business Review International
·
2014
·
3 authors
415
citations
Online repatronage intention: an empirical study among Malaysian experienced online shoppers
International Journal of Retail & Distribution Management
·
2014
·
3 authors
95
citations
The impact of human resource management practices on performance
The TQM Journal
·
2014
·
4 authors
164
citations
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
J for Global Business Advancement
·
2014
·
2 authors
179
citations
Service Quality Dimension and Customer Satisfaction: An Empirical Study in the Malaysian Hotel Industry
Services Marketing Quarterly
·
2013
·
5 authors
156
citations
Islamic banks
International Journal of Bank Marketing
·
2013
·
3 authors
280
citations
An examination of the relationships between physical environment, perceived value, image and behavioural intentions: a SEM approach towards Malaysian resort hotels
·
2013
·
3 authors
78
citations
Exploring online repurchase behavioural intention of university students in Malaysia
J for Global Business Advancement
·
2013
·
2 authors
71
citations
The Effect of Trust, Customer Satisfaction and Image on Customers’ Loyalty in Islamic Banking Sector
SSRN Electronic Journal
·
2011
·
2 authors
·
preprint
·
Open access
125
citations
The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks
Service Industries Journal
·
2010
·
3 authors
87
citations
An examination of the relationship between service quality perception and customer satisfaction
International Journal of Islamic and Middle Eastern Finance and Management
·
2008
·
2 authors
279
citations