S
Zodix
Study
Academic Library
Search
Dashboard
Shelves
Open access
My library
Inbox
Notes
Write
Learn
Alerts
More
Ask your library
Notifications
Quick cite
Review
Search or jump to…
⌘K
Carolyn A. Massiah · Study
Home
/
Author
Carolyn A. Massiah
4 works
· latest 2020
· 2 institutions
cluster: provisional
ORCID 0009-0000-2295-3150
Follow
Suggest an ORCID correction
h-index
4
i10
4
Citations
1,073
Works here
4
06
07
11
20
Most cited in this library
An expanded servicescape perspective
2011 · 599 citations
When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance
2007 · 414 citations
An Investigation of Trust, Satisfaction, and Commitment on Repurchase Intentions in Professional Services
2006 · 33 citations
Nonmonetary and nonreciprocal freecycling: Motivations for participating in online alternative giving communities
2020 · 27 citations
Works
4 shown
Nonmonetary and nonreciprocal freecycling: Motivations for participating in online alternative giving communities
Journal of Consumer Behaviour
·
2020
·
4 authors
27
citations
An expanded servicescape perspective
Journal of service management
·
2011
·
2 authors
·
Open access
599
citations
When Customers Receive Support From Other Customers: Exploring the Influence of Intercustomer Social Support on Customer Voluntary Performance
Journal of Service Research
·
2007
·
2 authors
·
Open access
414
citations
An Investigation of Trust, Satisfaction, and Commitment on Repurchase Intentions in Professional Services
Services Marketing Quarterly
·
2006
·
3 authors
33
citations