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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Jason Q. Zhang · Study

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Jason Q. Zhang

10 works· latest 2020· 1 institutionscluster: provisional

h-index10

i1010

Citations1,995

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Most cited in this library

Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews2011 · 612 citations
When does electronic word-of-mouth matter? A study of consumer product reviews2010 · 541 citations
Board Composition and Corporate Social Responsibility: An Empirical Investigation in the Post Sarbanes-Oxley Era2012 · 531 citations
Customer Loyalty and Lifetime Value: An Empirical Investigation of Consumer Packaged Goods2010 · 90 citations
Outcomes of entrepreneurship education in China: A customer experience management perspective2019 · 81 citations

Works

10 shown

Measuring customer experience management and its impact on financial performance

European Journal of Marketing·2020·3 authors

41citations

Outcomes of entrepreneurship education in China: A customer experience management perspective

Journal of Business Research·2019·4 authors

81citations

Designing a Customer Experience Management Course

Journal of Marketing Education·2018·3 authors

23citations

Safe driving communication: A regulatory focus perspective

Journal of Consumer Behaviour·2017·2 authors

11citations

The Composition of the Editorial Boards of General Marketing Journals

Journal of Marketing Education·2013·2 authors·other

22citations

Board Composition and Corporate Social Responsibility: An Empirical Investigation in the Post Sarbanes-Oxley Era

Journal of Business Ethics·2012·2 authors

531citations

The Determinants of Seller-Buyer Interactions during New Product Development in Technology-Based Industrial Markets

Journal of Product Innovation Management·2011·2 authors

43citations

Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews

Journal of Retailing·2011·2 authors·Open access

612citations

Customer Loyalty and Lifetime Value: An Empirical Investigation of Consumer Packaged Goods

The Journal of Marketing Theory and Practice·2010·3 authors

90citations

When does electronic word-of-mouth matter? A study of consumer product reviews

Journal of Business Research·2010·2 authors

541citations