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Isabelle T.D. Szmigin · Study
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Author
Isabelle T.D. Szmigin
48 works
· latest 2020
· 3 institutions
cluster: provisional
ORCID 0000-0003-1804-3888
Works
48 shown
Use and social value in peer-to-peer prosumption communities
European Journal of Marketing
·
2020
·
3 authors
·
Open access
28
citations
Beyond exit and voice: developing an integrated taxonomy of consumer complaining behaviour
European Journal of Marketing
·
2017
·
3 authors
·
Open access
92
citations
‘We achieve the impossible’: Discourses of freedom and escape at music festivals and free parties
Journal of Consumer Culture
·
2016
·
5 authors
·
Open access
38
citations
Transgressive drinking practices and the subversion of proscriptive alcohol policy messages
Journal of Business Research
·
2015
·
5 authors
·
Open access
35
citations
Exploring Women's Retirement: Continuity, Context and Career Transition
Gender Work and Organization
·
2013
·
3 authors
75
citations
Inhabiting the contradictions: Hypersexual femininity and the culture of intoxication among young women in the UK
Feminism & Psychology
·
2012
·
5 authors
·
Open access
186
citations
Shared Value and the Impartial Spectator Test
Journal of Business Ethics
·
2012
·
2 authors
56
citations
The coherence of inconsistencies: Attitude–behaviour gaps and new consumption communities
Journal of Marketing Management
·
2011
·
3 authors
·
Open access
201
citations
Acculturation and identity: Insights from second‐generation Indian Punjabis
Consumption Markets & Culture
·
2011
·
2 authors
28
citations
Death and disposal: The universal, environmental dilemma
Journal of Marketing Management
·
2010
·
2 authors
41
citations
Broadening the Focus of Public Service Consumerism
Public Management Review
·
2010
·
5 authors
42
citations
Handling customer complaints effectively
Managing Service Quality
·
2009
·
3 authors
·
Open access
68
citations
Developing a deeper understanding of the attributes of effective customer contact employees in personal complaint‐handling encounters
Journal of Services Marketing
·
2009
·
3 authors
·
Open access
46
citations
The conscious consumer: taking a flexible approach to ethical behaviour
International Journal of Consumer Studies
·
2009
·
3 authors
·
Open access
313
citations
The Bi Cultural Value System: Undertaking Research Amongst Ethnic Audiences
International Journal of Market Research
·
2009
·
2 authors
18
citations
Integrating ethical brands into our consumption lives
Journal of Brand Management
·
2007
·
3 authors
46
citations
Service quality in higher education: The role of student expectations
Journal of Business Research
·
2007
·
3 authors
383
citations
New Consumption Communities and the re-enabling of 21st Century consumers
Open Research Online (The Open University)
·
2007
·
3 authors
·
chapter
15
citations
Consumption and community: choices for women over forty
Journal of Consumer Behaviour
·
2006
·
2 authors
19
citations
The Desired Qualities of Customer Contact Employees in Complaint Handling Encounters
Journal of Marketing Management
·
2006
·
3 authors
·
Open access
58
citations
The aestheticization of consumption: an exploration of ‘brand.new’ and ‘Shopping’
Marketing Theory
·
2006
·
1 author
17
citations
Empowerment, waste and new consumption communities
International Journal of Sociology and Social Policy
·
2006
·
3 authors
·
Open access
31
citations
Online community: enhancing the relationship marketing concept through customer bonding
International Journal of Service Industry Management
·
2005
·
3 authors
147
citations
Defying marketing sovereignty: voluntary simplicity at new consumption communities
Qualitative Market Research An International Journal
·
2005
·
3 authors
·
Open access
87
citations
Ethics and international marketing
International Marketing Review
·
2005
·
3 authors
42
citations
Explicit, non-integrated product placement in British television programmes
International Journal of Advertising
·
2005
·
3 authors
100
citations
Customer perspectives on the role and importance of branding in Irish retail financial services
International Journal of Bank Marketing
·
2005
·
2 authors
91
citations
From relationships to experiences in retail financial services
International Journal of Bank Marketing
·
2004
·
3 authors
129
citations
Shopping for a better world? An interpretive study of the potential for ethical consumption within the older market
Journal of Consumer Marketing
·
2004
·
3 authors
352
citations
Internet community bonding:the case of macnews.de
European Journal of Marketing
·
2004
·
2 authors
57
citations
Branding and relationships: Customer and supplier perspectives
Journal of Financial Services Marketing
·
2004
·
3 authors
33
citations
Time, consumption, and the older consumer: An interpretive study of the cognitively young
Psychology and Marketing
·
2001
·
2 authors
90
citations
Introduction to special issue on cognitive age and consumption
Psychology and Marketing
·
2001
·
2 authors
·
editorial
27
citations
Learning to love the older consumer
Journal of Consumer Behaviour
·
2001
·
2 authors
104
citations
Does advertising in the UK need older models?
Journal of Product & Brand Management
·
2000
·
2 authors
46
citations
Advertising in an ageing society
Ageing and Society
·
2000
·
2 authors
63
citations
Advertising and older consumers: image and ageism
Business Ethics A European Review
·
2000
·
2 authors
35
citations
The Ethical Advertising Covenant: regulating ageism in UK advertising
International Journal of Advertising
·
2000
·
2 authors
30
citations
Getting to know the cognitively young older consumer
Open Research Online (The Open University)
·
2000
·
2 authors
·
other
0
citations
The portrayal of older characters in magazine advertising
Journal of Marketing Practice Applied Marketing Science
·
1999
·
2 authors
31
citations
In pursuit of youth: what’s wrong with the older market?
Marketing Intelligence & Planning
·
1999
·
2 authors
43
citations
Electronic cash: a qualitative assessment of its adoption
International Journal of Bank Marketing
·
1999
·
2 authors
60
citations
The representation of older people in advertisements
International Journal of Market Research
·
1999
·
2 authors
44
citations
Consumer innovativeness and cognitive age among 'older' consumers
Open Research Online - ORO (The Open University)
·
1999
·
2 authors
·
other
3
citations
Consumer equity in relationship marketing
Journal of Consumer Marketing
·
1998
·
2 authors
89
citations
The usage and portrayal of older models in contemporary consumer advertising
Journal of Marketing Practice Applied Marketing Science
·
1998
·
2 authors
58
citations
Three forms of innovation resistance: the case of retail payment methods
Technovation
·
1998
·
2 authors
276
citations
Managing Quality in Business‐to‐business Services
European Journal of Marketing
·
1993
·
1 author
84
citations