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Daniel A. Laufer · Study
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Author
Daniel A. Laufer
19 works
· latest 2024
· 3 institutions
cluster: provisional
ORCID 0000-0002-9314-6572
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Citations
1,768
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Most cited in this library
A comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power
2010 · 519 citations
How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues
2006 · 225 citations
Global Crisis Management – Current Research and Future Directions
2018 · 219 citations
Differences in consumer attributions of blame between men and women: The role of perceived vulnerability and empathic concern
2003 · 114 citations
The Role of Severity in Consumer Attributions of Blame
2005 · 104 citations
Works
19 shown
Assessing crisis spillover risks: The role of perceived severity and corporate response effectiveness in China
Journal of Contingencies and Crisis Management
·
2024
·
3 authors
·
Open access
10
citations
A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies
Public Relations Review
·
2024
·
2 authors
·
Open access
21
citations
How does crisis management in China differ from the West?: A review of the literature and directions for future research
Journal of International Management
·
2019
·
1 author
·
Open access
50
citations
Global Crisis Management – Current Research and Future Directions
Journal of International Management
·
2018
·
2 authors
219
citations
The Moderating Role of Power Distance on the Reaction of Consumers to the CEO as a Spokesperson During a Product Harm Crisis: Insights From China and South Korea
Journal of International Management
·
2017
·
3 authors
38
citations
Guilty by association: The risk of crisis contagion
Business Horizons
·
2017
·
2 authors
·
Open access
74
citations
Believe me, I am one of you! The role of common group affiliation in crisis communication
Public Relations Review
·
2017
·
3 authors
26
citations
Are all experiences of fit created equal? Two paths to persuasion
Journal of Consumer Psychology
·
2012
·
3 authors
80
citations
Age‐related reactions to a product harm crisis
Journal of Consumer Marketing
·
2012
·
3 authors
35
citations
Incorporating regulatory focus theory in product recall communications to increase compliance with a product recall
Public Relations Review
·
2010
·
2 authors
50
citations
A comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power
Journal of the Academy of Marketing Science
·
2010
·
3 authors
519
citations
The Role of Country of Manufacture in Consumers' Attributions of Blame in an Ambiguous Product-Harm Crisis
Journal of International Consumer Marketing
·
2009
·
3 authors
56
citations
A cross‐cultural validation of a gender role identity scale in marketing
International Marketing Review
·
2008
·
4 authors
43
citations
How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues
Business Horizons
·
2006
·
2 authors
225
citations
Recent developments in attribution research and their implications for consumer judgments and behavior
·
2005
·
2 authors
·
book
15
citations
The Role of Severity in Consumer Attributions of Blame
Journal of International Consumer Marketing
·
2005
·
4 authors
104
citations
EXPLORING DIFFERENCES BETWEEN OLDER AND YOUNGER CONSUMERS IN ATTRIBUTIONS OF BLAME FOR PRODUCT HARM CRISES
·
2005
·
3 authors
47
citations
Differences in consumer attributions of blame between men and women: The role of perceived vulnerability and empathic concern
Psychology and Marketing
·
2003
·
2 authors
114
citations
Are Antecedents of Consumer Dissatisfaction and Consumer Attributions for Product Failures Universal
ACR North American Advances
·
2002
·
1 author
42
citations