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Believe me, I am one of you! The role of common group affiliation in crisis communication · Study

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ArticleBelieve me, I am one of you! The role of common group affiliation in crisis communication

Sabine A Einwiller2017

Article2017

Believe me, I am one of you! The role of common group affiliation in crisis communication

Sabine A Einwiller · Daniel A. Laufer · Christopher Ruppel

26 citations·0/0 files stored·Public Relations Review

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Public Relations and Crisis Communication Customer Service Quality and Loyalty Corporate Identity and Reputation

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References

2004The Social Identity Theory of Intergroup Behavior 2000An Integrative Theory of Intergroup Conflict 1979The Social psychology of intergroup relations 1986Psychology of intergroup relations 1982Social Psychology of Intergroup Relations 2004Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods 1991The Social Self: On Being the Same and Different at the Same Time 1999The Psychology of Prejudice: Ingroup Love and Outgroup Hate?

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2023How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives 2023In it together: brands benefit after a transgression when perceived as co-owners of the brand community 2022A CEO but Also A Parent: How Strategic Communication of Private Information about the CEO Affects Perceptions of an Organization during A Crisis 2022Crisis Management for Sustainable Corporate Value: Finding a Construal Fit between Social Distance, Crisis Response, and Crisis Severity

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Year2017

Typearticle

Published2017-09-21

VenuePublic Relations Review

ISSN-L0363-8111

Languageen

Citations26

Files0 public / 0

ShelfPublic Relations and Crisis Communication

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doi10.1016/j.pubrev.2017.09.006

openalex_workW2760145565

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