Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Believe me, I am one of you! The role of common group affiliation in crisis communication

16 references·4 citing·38 second hop

FromToDepth

this work references cited by second hop

References

2004The Social Identity Theory of Intergroup Behavior13,460 cited
2000An Integrative Theory of Intergroup Conflict12,493 cited
1979The Social psychology of intergroup relations11,504 cited
1986Psychology of intergroup relations10,626 cited
1982Social Psychology of Intergroup Relations7,948 cited
2004Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods7,799 cited
1991The Social Self: On Being the Same and Different at the Same Time5,103 cited
1999The Psychology of Prejudice: Ingroup Love and Outgroup Hate?3,481 cited
1999Celebrity Endorsement: A Literature Review1,734 cited
2002Helping Crisis Managers Protect Reputational Assets1,148 cited
2000Perceptions of Internet Information Credibility1,073 cited
1986The significance of the social identity concept for social psychology with reference to individualism, interactionism and social influence986 cited
2000Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations982 cited
2009When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance980 cited
1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

707 cited

2003Communication and Organizational Crisis560 cited

Cited by

2023How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives12 cited
2023In it together: brands benefit after a transgression when perceived as co-owners of the brand community12 cited
2022A CEO but Also A Parent: How Strategic Communication of Private Information about the CEO Affects Perceptions of an Organization during A Crisis10 cited
2022Crisis Management for Sustainable Corporate Value: Finding a Construal Fit between Social Distance, Crisis Response, and Crisis Severity9 cited