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David N. Dickter · Study

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David N. Dickter

3 works· latest 2004· 1 institutionscluster: provisionalORCID 0000-0001-9567-3918

h-index3

i103

Citations1,147

Works here3

96

04

Most cited in this library

The customer is not always right: customer aggression and emotion regulation of service employees2004 · 936 citations
Temporal tempering: An event history analysis of the process of voluntary turnover.1996 · 123 citations
Temporal tempering: An event history analysis of the process of voluntary turnover.1996 · 88 citations

Works

3 shown

The customer is not always right: customer aggression and emotion regulation of service employees

Journal of Organizational Behavior·2004·3 authors

936citations

Temporal tempering: An event history analysis of the process of voluntary turnover.

Journal of Applied Psychology·1996·3 authors

123citations

Temporal tempering: An event history analysis of the process of voluntary turnover.

Journal of Applied Psychology·1996·3 authors

88citations