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Terry Rout · Study

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Terry Rout

2 works· latest 2014· 2 institutionscluster: provisionalORCID 0000-0003-1178-2119

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i101

Citations19

Works here2

13

14

Most cited in this library

Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach2013 · 10 citations
Towards Transparent and Efficient Process Assessments for IT Service Management2014 · 9 citations

Works

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Towards Transparent and Efficient Process Assessments for IT Service Management

Communications in computer and information science·2014·4 authors·other

9citations

Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach

Communications in computer and information science·2013·4 authors·other·Open access

10citations