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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Simon Brach · Study

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Simon Brach

4 works· latest 2017· 1 institutionscluster: provisionalORCID 0000-0001-9037-2251

h-index4

i104

Citations380

Works here4

11

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17

Most cited in this library

Sustainable consumption and third-party certification labels: Consumers’ perceptions and reactions2017 · 163 citations
Symbolic drivers of consumer–brand identification and disidentification2015 · 145 citations
The influence of service employees and other customers on customer unfriendliness: a social norms perspective2016 · 43 citations
What the eye does not see, the mind cannot reject: Can call center location explain differences in customer evaluations?2011 · 29 citations

Works

4 shown

Sustainable consumption and third-party certification labels: Consumers’ perceptions and reactions

European Management Journal·2017·3 authors·Open access

163citations

The influence of service employees and other customers on customer unfriendliness: a social norms perspective

Journal of the Academy of Marketing Science·2016·5 authors·Open access

43citations

Symbolic drivers of consumer–brand identification and disidentification

Journal of Business Research·2015·4 authors

145citations

What the eye does not see, the mind cannot reject: Can call center location explain differences in customer evaluations?

International Business Review·2011·4 authors

29citations