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Nicholas Jeremy Ashill · Study

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Nicholas Jeremy Ashill

59 works· latest 2022· 3 institutionscluster: provisionalORCID 0000-0002-7868-6175

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Citations4,661

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Most cited in this library

The Determinants of Students' Perceived Learning Outcomes and Satisfaction in University Online Education: An Empirical Investigation*2006 · 876 citations
The Determinants of Students’ Perceived Learning Outcomes and Satisfaction in University Online Education: An Update*2016 · 388 citations
The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective2009 · 312 citations
Effects of Entrepreneurial and Environmental Sustainability Orientations on Firm Performance: A Study of Small Businesses in the Philippines2016 · 225 citations
Service Worker Burnout and Turnover Intentions: Roles of Person-Job Fit, Servant Leadership, and Customer Orientation2010 · 216 citations

Works

59 shown

The impact of luxury brand status signaling, extension authenticity and fit on luxury line extension evaluation: a cross-national study

International Marketing Review·2022·2 authors

26citations

Branding governance in international recurring sports events: the World Rugby ‘Sevens’ Series

European Sport Management Quarterly·2022·3 authors·Open access

10citations

Situational ethnicity and identity negotiation: “indifference” as an identity negotiation mechanism

International Marketing Review·2021·3 authors·Open access

11citations

The impact of gender on the evaluation of vertical line extensions of luxury brands: a cross-national study

Journal of Product & Brand Management·2021·2 authors

15citations

The effects of social ties on innovation behavior and new product performance in emerging economies: evidence from Turkey

Journal of Business and Industrial Marketing·2020·3 authors·Open access

29citations

Expatriate time to proficiency: individual antecedents and the moderating effect of home country

Journal of Global Mobility The Home of Expatriate Management Research·2019·3 authors·Open access

11citations

The influence of gender roles in the drivers of luxury consumption for women: Insights from the gulf region

Journal of Retailing and Consumer Services·2019·4 authors·Open access

43citations

Sophisticated, iconic and magical: A qualitative analysis of brand charisma

Journal of Retailing and Consumer Services·2019·3 authors·Open access

17citations

The impact of branding strategies on horizontal and downward line extension of luxury brands

International Marketing Review·2018·2 authors

45citations

The spillover effect of downward line extensions on U.S. consumers’ evaluation of a French luxury parent brand: The role of branding strategies, authenticity, and fit

Psychology and Marketing·2018·2 authors·Open access

46citations

Drivers of user loyalty intention and commitment to a search engine: An exploratory study

Journal of Retailing and Consumer Services·2018·4 authors·Open access

35citations

A System's View of E‐Learning Success Model

Decision Sciences Journal of Innovative Education·2018·2 authors·Open access

148citations

Institutional and resource configurations associated with different SME foreign market entry modes

Industrial Marketing Management·2017·3 authors·Open access

39citations

Effects of Entrepreneurial and Environmental Sustainability Orientations on Firm Performance: A Study of Small Businesses in the Philippines

Journal of Small Business Management·2016·3 authors·Open access

225citations

How is value perceived by children?

Journal of Business Research·2016·3 authors

32citations

The Determinants of Students’ Perceived Learning Outcomes and Satisfaction in University Online Education: An Update*

Decision Sciences Journal of Innovative Education·2016·2 authors

388citations

Guest Editors’ Introduction to the Special Issue

Decision Sciences Journal of Innovative Education·2016·3 authors·editorial

7citations

Toward a contingency theory of CRM adoption

Journal of Strategic Marketing·2016·3 authors·Open access

41citations

Customer perceptions of frontline employee service delivery: A study of Russian bank customer satisfaction and behavioural intentions

Journal of Retailing and Consumer Services·2016·3 authors

43citations

The impact of expatriates’ home country culture on their time to proficiency: empirical evidence from the Indian context

The Journal of developing areas·2016·4 authors

9citations

Relationship quality and satisfaction: Customer-perceived success factors for on-time projects

International Journal of Project Management·2015·4 authors

105citations

Entrepreneurial orientation and performance of microenterprises in an emerging economy

Journal of Strategic Marketing·2014·4 authors

18citations

Scared Stiff? The Effectiveness of Threat Appeals in Counseling Services Advertising to High-Anxiety Students

Psychology and Marketing·2013·4 authors·Open access

9citations

The effects of the external environment on marketing decision-maker uncertainty

Journal of Marketing Management·2013·2 authors

40citations

The effects of high performance work practices on job outcomes

International Journal of Bank Marketing·2013·2 authors

43citations

The role of information technology in e-learning systems success

Human Systems Management·2012·4 authors

72citations

How brand innovativeness and quality impact attitude toward new service line extensions: the moderating role of consumer involvement

Journal of Services Marketing·2011·2 authors

89citations

Market intelligence and NPD success: a study of technology intensive companies in Finland

Marketing Intelligence & Planning·2011·2 authors

39citations

Measuring internet product purchase risk

European Journal of Marketing·2011·3 authors

44citations

Customer attitudes of stayers and defectors in B2B services: Are they really different?

Industrial Marketing Management·2011·4 authors

51citations

Service Worker Burnout and Turnover Intentions: Roles of Person-Job Fit, Servant Leadership, and Customer Orientation

Services Marketing Quarterly·2010·3 authors

216citations

Burnout processes in non-clinical health service encounters

Journal of Business Research·2010·2 authors

101citations

The effect of customer orientation on frontline employees job outcomes in a new public management context

Marketing Intelligence & Planning·2010·2 authors

39citations

Testing a branch performance model in a New Zealand bank

Journal of Services Marketing·2010·3 authors

25citations

Management commitment to service quality and service recovery performance

International Journal of Pharmaceutical and Healthcare Marketing·2010·2 authors

82citations

The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective

Journal of Retailing·2009·3 authors

312citations

Job resourcefulness, symptoms of burnout and service recovery performance: an examination of call centre frontline employees

Journal of Services Marketing·2009·4 authors

94citations

Measuring State, Effect, and Response Uncertainty: Theoretical Construct Development and Empirical Validation

Journal of Management·2009·2 authors

109citations

Symptoms of burnout and service recovery performance

Managing Service Quality·2009·2 authors

77citations

An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction

Marketing Intelligence & Planning·2009·3 authors·Open access

190citations

The Effect of Management Commitment to Service Quality on Frontline Employees' Job Attitudes, Turnover Intentions and Service Recovery Performance in a New Public Management Context

Journal of Strategic Marketing·2008·3 authors·Open access

157citations

Measuring Customer Based Brand Equity Using Hierarchical Bayes Methodology

Australasian Marketing Journal (AMJ)·2008·3 authors

22citations

An Institutional View of Local Entrepreneurial Climate

Asia-Pacific Social Science Review·2008·4 authors

36citations

Value in a multiple perspective view of sports sponsorship

International Journal of Sport Management and Marketing·2008·3 authors

9citations

Pharmaceutical marketing return‐on‐investment: a European perspective

International Journal of Pharmaceutical and Healthcare Marketing·2007·3 authors·Open access

12citations

An institutional view of local entrepreneurial climate

Deakin Research Online (Deakin University)·2007·4 authors·Open access

20citations

The relationship between job demand stressors, service recovery performance and job outcomes in a state-owned enterprise

Journal of Retailing and Consumer Services·2007·3 authors·Open access

43citations

The effect of management commitment to service quality on frontline employees' affective and performance outcomes: an empirical investigation of the New Zealand public healthcare sector

International Journal of Nonprofit and Voluntary Sector Marketing·2006·3 authors·Open access

63citations

The Determinants of Students' Perceived Learning Outcomes and Satisfaction in University Online Education: An Empirical Investigation*

Decision Sciences Journal of Innovative Education·2006·3 authors

876citations

Vignette Development: An Exposition and Illustration

DOAJ (DOAJ: Directory of Open Access Journals)·2006·2 authors·Open access

9citations

Understanding sponsorship and sponsorship relationships—multiple frames and multiple perspectives

International Journal of Nonprofit and Voluntary Sector Marketing·2006·3 authors

52citations

Antecedents and outcomes of service recovery performance in a public health‐care environment

Journal of Services Marketing·2005·3 authors·Open access

119citations

Dimensions of advertising attitudes

Marketing Intelligence & Planning·2005·2 authors

35citations

An Exploratory Study into the Impact of Components of Brand Equity and Country of Origin Effects on Purchase Intention

Journal of Asia-Pacific Business·2004·2 authors

73citations

Strategic marketing planning: a grounded investigation

European Journal of Marketing·2003·3 authors

52citations

Characteristics of marketing organisation in the New Zealand financial services sector

International Journal of Bank Marketing·2003·2 authors

9citations

Consumer Attitudes towards Sponsorship: A Study of a National Sports Event in New Zealand

International Journal of Sports Marketing and Sponsorship·2001·3 authors

12citations

The Impact of Environmental Uncertainty Perceptions, Decision-Maker Characteristics and Work Environment Characteristics on the Perceived Usefulness of Marketing Information Systems (MkIS): A Conceptual Framework

Journal of Marketing Management·1999·2 authors

31citations

A contingency model of marketing information

European Journal of Marketing·1998·2 authors

56citations