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Burnout processes in non-clinical health service encounters · Study

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ArticleBurnout processes in non-clinical health service encounters

Nicholas Jeremy Ashill2010

Article2010

Burnout processes in non-clinical health service encounters

Nicholas Jeremy Ashill · Michel Rod

101 citations·0/0 files stored·Journal of Business Research

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Stress and Burnout Research Job Satisfaction and Organizational Behavior Emotional Labor in Professions

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 101 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1989Conservation of resources: A new attempt at conceptualizing stress.1981The measurement of experienced burnout 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 2001Job Burnout 1991Emotion And Adaptation 1977Estimating Nonresponse Bias in Mail Surveys

Cited by

2014Examining the influence of strategic profit emphases on employee engagement and service climate 2016Engaged customers as job resources or demands for frontline employees?2020The double-edged sword effect of service recovery awareness of frontline employees: From a job demands-resources perspective 2019How to boost frontline employee service recovery performance: the role of cultural intelligence 2021Investigating the impact of human resource management practices on employee engagement, and the moderating role of strategy implementation in Egypt 2019Investigating the selected consequences of boreout among cabin crew 2015Impact of Work Engagement on Performance in Indian Higher Education System

Details

Year2010

Typearticle

Published2010-12-09

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations101

Files0 public / 0

ShelfStress and Burnout Research

Identifiers

doi10.1016/j.jbusres.2010.11.004

openalex_workW2055733360

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