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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

S. Ananda · Study

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S. Ananda

5 works· latest 2024cluster: provisionalORCID 0000-0001-5565-6048

h-index5

i105

Citations228

Works here5

17

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Most cited in this library

What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking2020 · 108 citations
A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector2022 · 43 citations
Service quality dimensions and customer satisfaction: empirical evidence from retail banking sector in Oman2017 · 41 citations
Impact of financial literacy on savings behavior: the moderation role of risk aversion and financial confidence2024 · 21 citations
Technology acceptance model and customer engagement: mediating role of customer satisfaction2023 · 15 citations

Works

5 shown

Impact of financial literacy on savings behavior: the moderation role of risk aversion and financial confidence

Journal of Financial Services Marketing·2024·3 authors·Open access

21citations

Technology acceptance model and customer engagement: mediating role of customer satisfaction

Journal of Financial Services Marketing·2023·4 authors

15citations

A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector

Journal of Financial Services Marketing·2022·3 authors

43citations

What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking

Journal of Financial Services Marketing·2020·3 authors

108citations

Service quality dimensions and customer satisfaction: empirical evidence from retail banking sector in Oman

Total Quality Management & Business Excellence·2017·2 authors

41citations