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Yafang Tsai · Study

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Yafang Tsai

6 works· latest 2016· 1 institutionscluster: provisionalORCID 0000-0001-7591-2854

h-index6

i106

Citations448

Works here6

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16

Most cited in this library

How to improve service quality: Internal marketing as a determining factor2008 · 110 citations
Increased low back pain risk in nurses with high workload for patient care: A questionnaire survey2016 · 103 citations
Learning organizations, internal marketing, and organizational commitment in hospitals2014 · 90 citations
Using internal marketing to improve organizational commitment and service quality2011 · 84 citations
A Comparative Study of the Propensity of Whistle-Blowing: Empirical Evidence from China, Taiwan, and the United States2014 · 35 citations

Works

6 shown

Increased low back pain risk in nurses with high workload for patient care: A questionnaire survey

Taiwanese Journal of Obstetrics and Gynecology·2016·5 authors·Open access

103citations

Learning organizations, internal marketing, and organizational commitment in hospitals

BMC Health Services Research·2014·1 author·Open access

90citations

A Comparative Study of the Propensity of Whistle-Blowing: Empirical Evidence from China, Taiwan, and the United States

International Journal of Accounting and Financial Reporting·2014·5 authors·Open access

35citations

Using internal marketing to improve organizational commitment and service quality

Journal of Advanced Nursing·2011·2 authors

84citations

How to improve service quality: Internal marketing as a determining factor

Total Quality Management & Business Excellence·2008·2 authors

110citations

Internal Marketing, Organizational Commitment and Service Quality

International Conference on Service Systems and Service Management·2006·2 authors·other

26citations