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Deepak Ramanan Veera Raghavan · Study
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Deepak Ramanan Veera Raghavan
6 works
· latest 2023
· 1 institutions
cluster: provisional
ORCID 0000-0003-3245-2522
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Most cited in this library
How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender
2023 · 36 citations
How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
2023 · 34 citations
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? Moderating role of product categories and gender
2023 · 21 citations
Does integrated store service quality stimulate omnichannel shoppers' augmenting, co-developing, influencing and mobilizing behaviors? Moderating role of perceived relationship investment
2023 · 21 citations
Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength
2023 · 21 citations
Works
6 shown
Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength
The TQM Journal
·
2023
·
2 authors
21
citations
Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness
International Journal of Quality and Service Sciences
·
2023
·
2 authors
14
citations
How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
The TQM Journal
·
2023
·
2 authors
34
citations
How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender
Kybernetes
·
2023
·
3 authors
36
citations
Does integrated store service quality stimulate omnichannel shoppers' augmenting, co-developing, influencing and mobilizing behaviors? Moderating role of perceived relationship investment
Kybernetes
·
2023
·
2 authors
21
citations
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? Moderating role of product categories and gender
The TQM Journal
·
2023
·
3 authors
21
citations