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Janelle McPhail · Study

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Janelle McPhail

4 works· latest 2004· 1 institutionscluster: provisional

h-index4

i103

Citations111

Works here4

97

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04

Most cited in this library

Forming Service Relationships with Hotel Business Travelers: The Critical Attributes to Improve Retention2000 · 76 citations
Mature Australian consumers' adoption and consumption of self-service banking technologies2004 · 16 citations
Does accent matter in international television advertisements?1999 · 13 citations
The Impact of Accent in International Television Advertising1997 · 6 citations

Works

4 shown

Mature Australian consumers' adoption and consumption of self-service banking technologies

Journal of Financial Services Marketing·2004·2 authors

16citations

Forming Service Relationships with Hotel Business Travelers: The Critical Attributes to Improve Retention

Journal of Hospitality & Tourism Research·2000·2 authors

76citations

Does accent matter in international television advertisements?

International Journal of Advertising·1999·2 authors

13citations

The Impact of Accent in International Television Advertising

USC Research Bank (University of the Sunshine Coast)·1997·2 authors·Open access

6citations