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Nor Asiah Abdullah · Study
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Author
Nor Asiah Abdullah
2 works
· latest 2010
· 1 institutions
cluster: provisional
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Most cited in this library
The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings
2010 · 685 citations
Customer Loyalty in e-Commerce Settings: An Empirical Study
2008 · 170 citations
Works
2 shown
The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings
Asia Pacific Journal of Marketing and Logistics
·
2010
·
2 authors
685
citations
Customer Loyalty in e-Commerce Settings: An Empirical Study
Electronic Markets
·
2008
·
2 authors
170
citations