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Alexander B. Pratt · Study

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Alexander B. Pratt

2 works· latest 2023· 2 institutionscluster: provisionalORCID 0009-0005-8284-1173

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i102

Citations84

Works here2

21

23

Most cited in this library

Customer success management, customer health, and retention in B2B industries2023 · 53 citations
An Investigation of Consumer Subjective Knowledge in Frontline Interactions2021 · 31 citations

Works

2 shown

Customer success management, customer health, and retention in B2B industries

International Journal of Research in Marketing·2023·6 authors

53citations

An Investigation of Consumer Subjective Knowledge in Frontline Interactions

Journal of Retailing·2021·5 authors

31citations