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Nadine L. Ludwig · Study
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Author
Nadine L. Ludwig
2 works
· latest 2017
· 1 institutions
cluster: provisional
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70
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2
17
Most cited in this library
Observing delightful experiences of other customers: the double-edged sword of jealousy and joy
2017 · 36 citations
Customer delight: universal remedy or a double-edged sword?
2017 · 34 citations
Works
2 shown
Observing delightful experiences of other customers: the double-edged sword of jealousy and joy
Journal of Service Theory and Practice
·
2017
·
3 authors
36
citations
Customer delight: universal remedy or a double-edged sword?
Journal of Service Theory and Practice
·
2017
·
4 authors
34
citations