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Maria Kalamas

11 works· latest 2019· 2 institutionscluster: provisionalORCID 0000-0003-4128-5260

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Citations685

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Most cited in this library

Reaching the boiling point: Consumers' negative affective reactions to firm-attributed service failures2008 · 162 citations
Teaching Sustainability Using an Active Learning Constructivist Approach: Discipline-Specific Case Studies in Higher Education2017 · 121 citations
“I” versus “we”2005 · 120 citations
Sustainability Education and Organizational Change: A Critical Case Study of Barriers and Change Drivers at a Higher Education Institution2019 · 72 citations
A model of the antecedents of should and will service expectations2002 · 58 citations

Works

11 shown

Sustainability Education and Organizational Change: A Critical Case Study of Barriers and Change Drivers at a Higher Education Institution

Sustainability·2019·7 authors·Open access

72citations

Teaching Sustainability Using an Active Learning Constructivist Approach: Discipline-Specific Case Studies in Higher Education

Sustainability·2017·4 authors·Open access

121citations

The Critical Role of Congruency in Prototypical Brand Extensions

Developments in marketing science: proceedings of the Academy of Marketing Science·2014·4 authors·chapter

29citations

Reaching the boiling point: Consumers' negative affective reactions to firm-attributed service failures

Journal of Business Research·2008·3 authors

162citations

The critical role of congruency in prototypical brand extensions

Journal of Strategic Marketing·2006·4 authors

33citations

“I” versus “we”

International Marketing Review·

2005

·3 authors

120citations

An Assessment of the Dimensionality of Should and Will Service Expectations

Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration·2004·4 authors

29citations

Modeling the selection of fast-food franchises among Japanese consumers

Journal of Business Research·2004·4 authors

22citations

Effects of coupons on brand categorization and choice of fast foods in China

Journal of Business Research·2003·3 authors

25citations

A model of the antecedents of should and will service expectations

Journal of Retailing and Consumer Services·2002·3 authors

58citations

Consumer evaluation of net utility: Effects of competition on consumer brand selection processes

Japanese Psychological Research·2001·3 authors

14citations