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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Dan Mount · Study

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Dan Mount

3 works· latest 2015· 1 institutionscluster: provisional

h-index3

i102

Citations121

Works here3

99

11

15

Most cited in this library

Other consumers in service encounters: A script theoretical perspective2011 · 99 citations
From impact to advocacy: working together toward public library sustainability2015 · 14 citations
Modeling the Selection of High Customer-Contact Personnel: An Application of Behavioral Decision-Making Theory1999 · 8 citations

Works

3 shown

From impact to advocacy: working together toward public library sustainability

Performance Measurement and Metrics·2015·13 authors·Open access

14citations

Other consumers in service encounters: A script theoretical perspective

International Journal of Hospitality Management·2011·3 authors

99citations

Modeling the Selection of High Customer-Contact Personnel: An Application of Behavioral Decision-Making Theory

Journal of Hospitality & Tourism Research·1999·3 authors

8citations