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Narisa Zhao · Study
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Author
Narisa Zhao
3 works
· latest 2023
· 1 institutions
cluster: provisional
ORCID 0000-0002-8053-0364
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Most cited in this library
What consumer complaints should hoteliers prioritize? Analysis of online reviews under different market segments
2022 · 53 citations
Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews
2023 · 36 citations
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews
2023 · 10 citations
Works
3 shown
Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews
International Journal of Hospitality Management
·
2023
·
3 authors
36
citations
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews
Electronic Commerce Research
·
2023
·
3 authors
10
citations
What consumer complaints should hoteliers prioritize? Analysis of online reviews under different market segments
Journal of Hospitality Marketing & Management
·
2022
·
2 authors
53
citations