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Lilliemay Cheung · Study
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Author
Lilliemay Cheung
9 works
· latest 2022
· 1 institutions
cluster: provisional
ORCID 0000-0003-2071-0096
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Citations
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Most cited in this library
Customer experience challenges: bringing together digital, physical and social realms
2018 · 849 citations
Co-creating service experience practices
2015 · 179 citations
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities
2022 · 138 citations
A new perspective on market dynamics
2014 · 137 citations
Dynamics of wellbeing co-creation: a psychological ownership perspective
2020 · 119 citations
Works
9 shown
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities
Journal of Service Research
·
2022
·
6 authors
·
Open access
138
citations
Tensions and trade-offs in multi-actor service ecosystems
Journal of Business Research
·
2020
·
3 authors
48
citations
Dynamics of wellbeing co-creation: a psychological ownership perspective
Journal of service management
·
2020
·
9 authors
·
Open access
119
citations
Addressing vulnerability: what role does marketing play?
Journal of Services Marketing
·
2019
·
2 authors
48
citations
Customer experience challenges: bringing together digital, physical and social realms
Journal of service management
·
2018
·
7 authors
·
Open access
849
citations
Value Cocreation: Conceptualizations, Origins, and Developments
SAGE Publications Ltd eBooks
·
2018
·
2 authors
·
chapter
22
citations
Resource integration in liminal periods: transitioning to transformative service
Journal of Services Marketing
·
2015
·
2 authors
46
citations
Co-creating service experience practices
Journal of service management
·
2015
·
3 authors
179
citations
A new perspective on market dynamics
Marketing Theory
·
2014
·
8 authors
137
citations