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Michael T. Krush · Study

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Michael T. Krush

11 works· latest 2025· 2 institutionscluster: provisional

h-index11

i1011

Citations1,222

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Most cited in this library

Social media: Influencing customer satisfaction in B2B sales2015 · 579 citations
Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict2017 · 154 citations
Salesperson empathy, ethical behaviors, and sales performance: the moderating role of trust in one's manager2015 · 97 citations
Dispersion of marketing capabilities: impact on marketing’s influence and business unit outcomes2014 · 91 citations
Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?2014 · 66 citations

Works

11 shown

The impact of generative AI technology on B2B sales process and performance: an empirical study

Journal of Business and Industrial Marketing·2025·3 authors·Open access

13citations

Tensions within the sales ecosystem: a multi-level examination of the sales-marketing interface

Journal of Business and Industrial Marketing·2020·2 authors·Open access

32citations

Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict

Journal of Personal Selling and Sales Management·2017·5 authors·Open access

154citations

A contingency model of marketing dashboards and their influence on marketing strategy implementation speed and market information management capability

European Journal of Marketing·2016·3 authors

48citations

Social media: Influencing customer satisfaction in B2B sales

Industrial Marketing Management·2015·4 authors

579citations

Positive marketing: A new theoretical prototype of sharing in an online community

Journal of Business Research·

2015

·4 authors

40citations

Salesperson empathy, ethical behaviors, and sales performance: the moderating role of trust in one's manager

Journal of Personal Selling and Sales Management·2015·2 authors

97citations

Dispersion of marketing capabilities: impact on marketing’s influence and business unit outcomes

Journal of the Academy of Marketing Science·2014·3 authors

91citations

Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?

Journal of Business Research·2014·2 authors

66citations

Enhancing organizational sensemaking: An examination of the interactive effects of sales capabilities and marketing dashboards

Industrial Marketing Management·2013·4 authors

54citations

Understanding the mechanism linking interpersonal traits to pro‐social behaviors among salespeople: lessons from India

Journal of Business and Industrial Marketing·2012·3 authors

48citations