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Agus Prasetyo Utomo · Study

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Agus Prasetyo Utomo

1 works· latest 2020· 1 institutionscluster: provisionalORCID 0000-0002-1166-6540

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The Effect of Service Quality and Product Diversity on Customer Loyalty: The Role of Customer Satisfaction and Word of Mouth2020 · 36 citations

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The Effect of Service Quality and Product Diversity on Customer Loyalty: The Role of Customer Satisfaction and Word of Mouth

Journal of Asian Finance Economics and Business·2020·3 authors·Open access

36citations