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Heather Stewart · Study
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Author
Heather Stewart
2 works
· latest 1998
· 1 institutions
cluster: provisional
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Citations
54
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98
Most cited in this library
Professional service quality A step beyond other services?
1998 · 31 citations
Solicitors and Customer Care
1996 · 23 citations
Works
2 shown
Professional service quality A step beyond other services?
Journal of Retailing and Consumer Services
·
1998
·
3 authors
31
citations
Solicitors and Customer Care
Service Industries Journal
·
1996
·
2 authors
23
citations