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YooHee Hwang · Study
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Author
YooHee Hwang
14 works
· latest 2024
· 3 institutions
cluster: provisional
ORCID 0000-0002-4394-2781
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Citations
718
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Most cited in this library
The Influence of Tourist Experience on Perceived Value and Satisfaction with Temple Stays: The Experience Economy Theory
2014 · 295 citations
So private, yet so public: The impact of spatial distance, other diners, and power on solo dining experiences
2018 · 58 citations
Effects of Perceived Corporate Social Responsibility (CSR) Performance on Hotel Employees’ Behavior
2021 · 50 citations
The interplay between social crowding and power on solo diners’ attitudes toward menus with popularity and scarcity cues
2020 · 48 citations
Is It My Luck or Loyalty? The Role of Culture on Customer Preferences for Loyalty Reward Types
2017 · 45 citations
Works
14 shown
Cross-industry career mobility of hospitality and tourism graduates: Motivations and transferrable skills
Journal of Hospitality and Tourism Management
·
2024
·
4 authors
11
citations
Unplanned Purchases of Luxury Goods and Experiences
Journal of Hospitality & Tourism Research
·
2023
·
3 authors
·
Open access
13
citations
Optimizing Handwritten Font Style to Connect With Customers
Cornell Hospitality Quarterly
·
2022
·
4 authors
17
citations
When observers of customer incivility revisit the restaurant: roles of relationship closeness and norms
International Journal of Contemporary Hospitality Management
·
2022
·
3 authors
·
Open access
29
citations
When social class and social norms shape word of mouth about eco-friendly tourism businesses
Journal Of Vacation Marketing
·
2022
·
2 authors
18
citations
Feelings of uncertainty and powerlessness from Covid-19: Implications for advertising appeals in the restaurant industry
International Journal of Hospitality Management
·
2021
·
2 authors
·
Open access
37
citations
Effects of Perceived Corporate Social Responsibility (CSR) Performance on Hotel Employees’ Behavior
International Journal of Hospitality & Tourism Administration
·
2021
·
3 authors
·
Open access
50
citations
Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity
International Journal of Contemporary Hospitality Management
·
2021
·
3 authors
41
citations
The interplay between social crowding and power on solo diners’ attitudes toward menus with popularity and scarcity cues
International Journal of Contemporary Hospitality Management
·
2020
·
3 authors
48
citations
The impact of customer compassion on face-to-face and online complaints
Journal of Hospitality Marketing & Management
·
2020
·
2 authors
29
citations
Feeling left out and losing control: The interactive effect of social exclusion and gender on brand attitude
International Journal of Hospitality Management
·
2018
·
2 authors
27
citations
So private, yet so public: The impact of spatial distance, other diners, and power on solo dining experiences
Journal of Business Research
·
2018
·
3 authors
58
citations
Is It My Luck or Loyalty? The Role of Culture on Customer Preferences for Loyalty Reward Types
Journal of Travel Research
·
2017
·
2 authors
45
citations
The Influence of Tourist Experience on Perceived Value and Satisfaction with Temple Stays: The Experience Economy Theory
Journal of Travel & Tourism Marketing
·
2014
·
5 authors
295
citations